(Senior) Service Sales Manager – Hydro Services

About Voith Hydro

Voith Hydro is a global leader in hydropower technology and services, partnering with customers to maximize the reliability, efficiency, and performance of hydroelectric generation assets. We are seeking a high-energy sales professional to help grow our Hydro Services business throughout Southern California.

Position Summary

Voith Hydro is seeking a dynamic and relationship-driven Senior Service Manager – Hydro Services to manage and expand our Southern California territory.

This individual contributor role is responsible for generating new business opportunities, developing strategic customer relationships, and driving sales growth across service projects, spare parts, modernization initiatives, and digital solutions within the hydroelectric power market.

The successful candidate will act as the primary commercial representative for customers in the region while partnering closely with cross-functional teams to deliver an exceptional customer experience and technical solutions.

Key Responsibilities

Territory Growth & Business Development

• Drive sales growth within the Southern California hydro market.
• Develop opportunities across:
  • OPEX service projects
  • Spare parts and aftermarket support
  • Modernization and rehabilitation projects
  • Automation and digital offerings
• Build and execute strategic territory development plans.
• Generate qualified leads and grow the opportunity pipeline.
• Conduct regular customer visits and business development activities.
• Promote Voith Hydro’s complete service portfolio.

Customer Management

• Serve as the primary customer contact throughout the assigned territory.
• Build strong relationships with operational, maintenance, engineering, and executive stakeholders.
• Maintain regular communication in both English and Spanish as appropriate.
• Develop long-term account growth strategies.
• Support customer satisfaction and retention initiatives.

Sales & Proposal Management

• Manage opportunities through the entire sales cycle.
• Collaborate with Service Project Managers and technical teams to prepare customer proposals.
• Coordinate internal resources to ensure timely customer responses.
• Maintain accurate opportunity data and forecasting within Salesforce.

Internal Collaboration

• Support a successful transition from sales to project execution working with internal teams.
• Ensure customer needs are effectively communicated across the organization.
• Manage Invoicing and collections of payments (with the support of SPMr and SCs)

Qualifications

Required

• Bachelor’s degree in mechanical engineering, Electrical Engineering, or related technical discipline. Master’s degree in engineering or an MBA is a plus.
• Minimum of 10 years of experience in hydropower, technical sales, industrial services, power generation, or related industries.
• Proven success in business development and account management.
• Strong understanding of hydro turbines, generators, and balance-of-plant equipment.
• Excellent communication and relationship-building abilities.
• Experience using Salesforce or similar CRM platforms and SAP is a plus.
• Ability to work independently and manage a large geographic territory.
• Ability to travel up to 50%.

Preferred

• Experience working for hydro OEMs such as Voith, Andritz, American Hydro, or GE Vernova Hydro.
• Experience selling service agreements, modernization programs, spare parts, or digital solutions.

Ideal Candidate

We are looking for energetic, engaging professionals who are passionate about building relationships, creating opportunities, and supporting the hydropower industry. Successful candidates will combine technical credibility with strong commercial instincts and thrive in a highly customer-facing environment.

Salary: $115K – 180K