Open Position

Operations Director

Delhi, New York

Our client will take good and transform it into great! Our client is unique because its suppliers, the farmers, are also their owners and they control the whole supply chain from grass to glass. Everyone at our client is contributing to things that matter: bringing better nutrition to the world, securing a better living for its farmers, now and for generations to come.


Their ambition is to nourish the world, be specialists in proteins and gut health, not just milk proteins.

  • The Ingredients business group has 9 factories in The Netherlands, Indonesia, and USA (Delhi) and 4 regional Sales offices
  • Our client exports their ingredients to over 125 countries
  • In our client’s production locations, they produce ingredients and half-fabricates for infant nutrition, medical, sports and active nutrition, and food & beverages

Our client is looking for a dynamic Operations Director for their Ingredients North America, Inc. manufacturing site in Delhi, New York, which specializes in producing high-quality ingredients with exceptional nutritional value for the infant, sports, adult and medical markets.


With employee safety a number one priority, the Operations/Site Director shall engage, oversee and lead a 24/7 manufacturing site to ensure day-to-day operational activities run effectively, are aligned to the company’s strategy and key performance indicators, and proactively recommends opportunities and implements sound solutions to maximize efficiencies that are fit for future growth.


The Operations/Site Director’s is accountable for: successful implementation of change management activities, site P&L, oversight of production, planning, procurement, environmental health and safety, quality, engineering, and continuous improvement teams. To achieve results, the incumbent must excel at leading and engaging teams, create a feeling of belonging, easily navigate a matrix organization, build rapport with staff and stakeholders in other countries, deal with ambiguity, possess keen problem-solving skills, manage compliance and quality concerns promptly, serve the customer by delivering product on-time and in a cost effective manner, demonstrate commitment to a local community and ability to successfully lead change in a manufacturing setting within a population of 125 to 200 employees.


Key knowledge and experience:

Bachelors of Science, Masters preferred, in Engineering or related field along with 7 to 10 years of experience managing and directing a manufacturing site in the ingredients, flavor or pharma industry. Must possess a thorough understanding of all technical, regulatory/OSHA/EPA and supply chain related activities; managed capex programs up to $20 mil, possess knowledge of dairy/whey proteins/Caseinates/Hydrolysates (ideal); ability work under pressure with ambiguity and competing deadlines; ability to influence positive outcomes, proactive complaint handling style, possess excellent verbal, written and presentation skills in English; able to travel internationally on occasion, lead by example on all Safety and Compass policies; be ambitious, highly energetic, engaged and curious to learn, grow and win in the market. The preferred candidate will possess production site management experiences in both the United States and abroad for a multinational company.


Why Our Client

Owned by a co-op of dairy farmers, our client believes in working together. They collaborate with passion and focus to ensure every solution for their customers are spot on. Our client is commercially obsessed.


Our client’s success comes from the right ingredients crafted by their employees who believe that the Inside Matters.


Our client is inspired and believes in:

  • the possibilities dairy ingredients can impact our lives for the good
  • setting new standards in Early Life Nutrition
  • creating amazing tastes and textures for Food & Beverage
  • using dairy nutrients to improve health and sustain life

Our client is on a mission to provide products that are nourishing, pure, tasty and safe. Does the inside matter to you?



Our client is an affirmative action and equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


Our client expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected classification under the law. Improper interference with the ability of the employees to perform their job duties may result in discipline up to and including discharge.


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