Field Service Technician

On behalf of our client Pero Corporation, we are looking for an experienced Field Service Technician with a good understanding of electrical and mechanical systems. You will service existing machines and perform installation of new machines at various client locations across the US with a strong focus on the Northeast. In addition, this role will support clients as well as fellow technicians remotely and manage service and maintenance schedules. 

About the Company

PERO AG, German parent company of PERO CORPORATION, develops and produces innovative systems for the advanced cleaning of industrial work pieces made from metal, plastic, glass, ceramic and combined materials. For more than 70 years PERO delivers complete systems and support units for cleaning and degreasing with aqueous solutions and solvents. The name PERO stands for experience and know-how, high technical standards, as well as comprehensive service and consultation.

We look back at more than 20 years of experience in sales and service of high-quality industrial cleaning equipment on the US market.

Job Description 

As one of our factory-trained Service Technicians you represent the very best of Pero! Our customers rely on your professionalism and technical expertise to provide onsite installations and service for all types of parts cleaning systems. Our technicians troubleshoot, diagnose, and repair machine mechanics, electronics and pneumatics at customer sites throughout automotive, aerospace, defense, jewelry, electro, and optical industries.

Experience: 

• Respond to customer inquiries to determine current issues with machines at customer locations
• Troubleshoot machines and perform repairs at customer sites
• Provide virtual support where possible
• Support colleagues in the field remotely
• Perform function tests as required to ensure proper systems operation
• General maintenance: inspect and replace filters, seals, perform solvent change and tank cleaning, including replacement of worn parts as needed
• Install and commission machines at customer site and perform basic operation testing
• Provide training and instructions on machine operations to users at client site

Candidate Profile: 

• Solid Training in Electrical and Mechanical Engineering
• Basic knowledge of electronics and touch screen controls
• Advanced computer skills with productivity software (e.g. Word, Excel) and E-Mail (Outlook)
• Basic experience with ERP systems and MB Connect (or other remote access software)
• Ability to read blueprints and schematics
• Ability to work effectively and independently
• Ability to troubleshoot issues on location and to provide input as to the general repair of various mechanical, electrical and pneumatic components
• Good organizational skills, flexibility and team mentality
• Ability to use hand and power tools
• Ability to grasp new concepts quickly
• Ability to communicate effectively
• Valid driver’s license with clean driving record
• Willingness to travel extensively
• Currently hold or be able to obtain passport

What we offer: 

• Medical insurance (health, vision, dental)
• Paid Time Off, including vacation, personal, and sick time
• Retirement plan, Simple IRA
• Company car

Extensive training: To successfully launch your career with Pero Corp. in the field, we require several weeks of mandatory training at our German facility near Augsburg and Munich.

Pero’s ability to exceed depends on the integrity, skills and knowledge of our employees. We offer the latest technology and a stimulating work environment.