Field Service Engineer

Our client is a leading global provider of equipment, services, and complete line solutions for packaging liquids, food, and personal care products. Specialized in PET, can, and glass materials, they design and manufactures blow-molding, filling, labelling, and palletizing machinery. This is a temp to perm position, with the opportunity to go full-time with the client after 12 months.

Opportunity

We are seeking a Field Service Engineer to support equipment installations, start-ups, commissioning, and testing at customer sites. The ideal candidate will provide technical assistance during and after the warranty period, conduct customer training, and deliver after-sales services on client’s packaging equipment. This is a temp to perm opportunity

• Install, test, and commission company equipment at customer facilities according to technical, contractual, and safety specifications.
• Diagnose and resolve equipment issues with mechanical, automation, or electrical systems.
• Prepare job progress charts, detailed service reports, and documentation related to onsite activities.
• Identify and communicate potential after-sales opportunities observed on-site.
• Ensure compliance with the company’s Standard Operating Procedures (SOPs), project coordination guidelines, and customer-specific regulations.
• Maintain a high level of customer satisfaction through professional service delivery and effective communication.
• Collaborate with the Installation Site Manager and other team members to coordinate project execution.
• Provide onsite training and support to customers, ensuring effective equipment handover.

Education & Languages:

• Bachelor’s degree in Engineering, Technical Degree, or equivalent experience.
• Fluent in English (written and spoken) – mandatory.
• Knowledge of Spanish, Italian, or French – advantageous.
• Specialization in automotive mechanics or aseptic systems – a plus.

Experience & Skills:

• 2–3 years of experience in field service or equipment installation in the beverage or packaging industry.
• Strong technical expertise in at least one of the following:
• Mechanical Systems
• Automation Platforms (B&R, Siemens, Elau, Allen-Bradley)
• Electrical Systems
• Aseptic Technology
• Excellent problem-solving and troubleshooting skills.
• Self-motivated and customer-focused with a strong sense of ownership.
• Willing to travel 95% of the time up to 4-6 weeks.