Fied Service Engineer

Our client:

Our client is an industrial automation and packaging equipment manufacturer.

Candidates who join the company will enjoy a dynamic and fast-growing U.S. organization backed by strong European engineering roots and a collaborative and entrepreneurial culture. They will be exposed to cutting-edge technologies, complex custom projects, and internationally recognized clients across the food, beverage, and consumer goods industries.

With a strong emphasis on continuous learning, technical development, and career progression, Our client is especially attractive to individuals who thrive in hands-on environments and want to join an organization that values its employees.

The role:

The Field Service Technician will support the installation, commissioning, and ongoing technical service of equipment at customer sites. This role is responsible for ensuring successful equipment installation, performance, providing on-site technical care and support after-sales activities, specifically troubleshooting.

Key Responsibilities

• Install, start up, commission, and validate equipment at customer facilities,
• Test and verify machine performance in compliance with technical, contractual, and safety requirements
• Diagnose technical issues, manage non-conformities, and ensure proper documentation and follow-up
• Prepare job progress documentation, technical reports, and activity summaries
• Deliver customer training and provide technical support during and after the warranty period
• Identify and communicate potential after-sales service opportunities while on-site
• Execute troubleshooting activities and provide clear technical reporting

Qualifications & Experience

• Ideally, 2–3 years of hands-on field service or commissioning experience
• Proven experience as an electrician, preferably in an industrial or manufacturing environment
• Ability to read and interpret electrical schematics and wiring diagrams
• Knowledge of electrical codes, safety standards, and troubleshooting techniques
• Hands-on experience with installation, maintenance, and repair of equipment
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Working knowledge of PLC systems (Siemens, Allen-Bradley, B&R) a plus
• Willingness to travel extensively within the United States and overseas (Italy) for training required
• A Valid driver’s license and passport are required