Service Technician

Our client is a European privately-owned company, delivering customized flexible solutions for the constantly changing requirements of the consumer packaging industry. The US headquarters is in the Chicago Metro Area. The company focuses on Bakery, Chocolate, Ice Cream, and Frozen Food, providing full turn-key packaging lines starting from the individual unwrapped product and continuing all the way to case-packing. Moreover, our client is continually striving for growth and success, while maintaining a strong, positive workforce with a vision to deliver state-of-the-art packaging automation by constantly investing in R&D, employee development, and enhanced production processes to achieve the highest customer satisfaction and innovative solutions.
Position
The Service Technician will be responsible for installing new packaging machines or performing technical service interventions, repairs, or maintenance on existing packaging machines in factories around the USA.
Preferred Qualifications:
- Mechanical and electrical skills
- Ability to manage time and work independently, and in a team environment
- Computer skills
- General knowledge of PLC programming
- Learning attitude
Primary Responsibilities:
- Field service repairs, maintenance, and installations
- Support to Customer Service and Sales in the HQ in Italy
- Travel in the US and Canada (approximately 70% travel required)
Basic Requirements:
- A minimum of a 2-year Packaging Machinery degree or 2+ years of work experience with at least one Flow Wrapper, Robot, Case Packer, Cartoner, Closer, or similar
Additional Qualifications:
- Knowledge of reading instruction manuals, mechanical drawings, and wiring diagrams
- Ability to work as part of a team
- Valid US passport
- Valid US driver’s license
- This individual will be based in Illinois (preferably)
The benefits and compensation include:
- $70K base salary + $20K bonus.
- Health insurance
- Company 401K (or IRA) with 3% match.
- Yearly Performance Review.
- Company credit card for all the expenses you have when traveling (plane ticket, rental car, hotel, lunch, dinner, etc.)