Open Position

Sales & Service Assistant

Intravis - Norcross, GA

INTRAVIS GmbH, founded in Germany in 1993, is one of the world market leaders for vision inspection systems for the plastic packaging industry. More than 200 employees as well as subsidiaries in Atlanta, USA, and Shanghai, China in conjunction with several global service offices ensure worldwide customer satisfaction. INTRAVIS is a “hidden champion” with innovative technologies and continuous growth. For more information visit: www.intravis.com.

Job description

For further growth and success INTRAVIS is looking for a Sales & Service Assistant for their US headquarters in Atlanta, GA (Norcross). You will be given the opportunity to work in an international environment, supporting highly professional sales reps selling state-of-the-art vision inspection systems throughout North and South America. With your strong administrative skills and attention to detail, you will assist both the sales and service departments, while providing outstanding customer service to clients and prospects. The ideal candidate is highly organized, detail-oriented, and experienced working in a technical environment.

Key responsibilities

  • Providing administrative support to sales and service departments (generating quotes/documents, data entry, orders, filing, invoicing, CRM database management, market research, etc.)
  • Monitoring progress of the sales process
  • Configuring and verifying contracts
  • Tracking orders and projects
  • Managing shipping, import/export, and customs matters
  • Taking care of customers by email, phone or fax as well as personally during sales events
  • Organizing sales events
  • Conducting customer analysis and planning and operating customer input

Candidate profile

  • Bachelor’s or Associate’s degree in business or related field, or equivalent professional experience
  • 1-3 years of relevant support experience, preferably in a technical environment
  • Strong communication and organizational skills, attention to detail
  • Able to work team orientated as well as independently
  • Excellent English skills (written and verbal)
  • Basic accounting knowledge is a plus

INTRAVIS’ offer

  • Competitive compensation
  • Excellent benefits program
  • Innovative technologies
  • Growing company, that is secure and stable
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