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Open Position

SALES ADMINISTRATOR MANAGER

Charlotte, North Carolina

Our client

Biesse Group is a global leader in technologies for processing wood, glass, stone, plastic and metal. It designs, manufactures and distributes machines, integrated systems and software for manufacturers of furniture, door/window frames and components for the construction, ship-building and aerospace industries. It operates through 9 industrial sites, 37 branches and 300 agents and selected dealers, exporting 90% of its production. Its customers include some of the most prestigious names in Italian and international design sector.

 

The ideal candidate, skills and attitude.

We are looking for a dynamic and well-spoken candidate with an Inside Sales or Sales Administration background., professional demeanor and comfortable managing and mentoring a team of 8 working on inside sales/quote generation, logistics, and sales contracts.  Strong ability to prioritize assignments, excellent follow up skills, very proactive. A collaborative attitude is essential to succeed in this role.

A minimum of 5 of Sales Administration/Operations/Support experience a must; having a sales or operation background is a plus, a Bachelor’s Degree is preferred.Good experience with Microsoft Word/Excel, Salesforce, Oracle or other comparable CRM/database.

 

Roles and Responsibilities:

  • Report directly to the Chief Operating Officer of the North American machinery subsidiary.
  • Work with COO, CFO, CCO and legal counsel on all major projects – including pricing,
  • promotions, distribution contracts, stock planning and contract negotiations.
  • Partner with Canadian Sales Administration counterpart to align job functions
  • Coach and mentor a team of eight in the Sales Administration & Logistics department. Track the Sales Administration team’s PTO, perform annual compensation assessments and regular performance reviews.
  • Own end-to-end sales process from initial quotation to machine delivery, by overseeing quotes and proposals process to ensure accurate pricing and customer data management.
  • Create, track, and maintain dealer/distributor contracts. Perform and validate gross profit calculations for contract negotiations. Validate and calculate employee and dealer/distributor commissions based on various contracts and criteria.
  • Coordinate cross-functional activities across departments, including Parts, Service, Finance and Marketing.
  • Create and maintain Sales Department policies, procedures, training manuals, and sales-related resource material.
  • Train new Area Sales Managers, dealers/distributors, and team members.
  • Train and implement new CRM platform with teammates, including developing a transition plan, researching best practices, and managing changes to improve productivity.
  • Utilize Quarterly sales forecasts to plan deliveries and achieve budgetary goals.
  • Maintain sales data in Salesforce, Oracle, and other software programs.
  • Collaborate with HQ in Italy for custom and stock machinery ordering, inventory management and delivery planning.
  • Plan, participate and attend annual trade shows and events.
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