Established in Atlanta, GA in 1988 GEMÜ Valves USA has become a recognized leader in the development, production, and manufacturing of engineered diaphragm valves. GEMÜ currently employs over 2400 members of staff worldwide. Alongside our manufacturing sites in Germany, GEMÜ manufactures its products in Switzerland, France, China, Brazil, and the USA. Our worldwide marketing is carried out across 27 subsidiaries, coordinated from Germany. Thanks to a large network of commercial partners, GEMÜ is now active in over 50 countries on all continents.
General Description/Purpose:
We are currently seeking a full-time Inside Sales Representative. The primary responsibility of this position is to maintain and develop accounts, while handling quotes and sales within the current client base.
Job Duties (Including but not limited to):
- Provide customer service in accordance with company policies/procedures
- Data entry
- Answer phones
- Process/expedite quotations, customer orders, and returned goods for repair
- Quotation follow-up
- Problem resolution
- Perform purchase order review
- Utilize the order processing system to communicate customer requirements within the organization
- Other duties as needed
Essential Knowledge/Skills:
- Good understanding of employee’s role in accomplishing company’s mission, purpose, and goals
- Highly organized self-starter with the ability to prioritize, multitask, work well under pressure and with a team
- Must possess excellent phone etiquette and customer service skills
- Strong time management skills and schedule flexibility
- Think critically, act independently, and use sound judgment is required
- Read, write, and communicate professionally
- Ability to solve problems, adjust to rapidly changing work environment and meet project deadlines
- Ability to successfully communicate with a diverse personnel base is necessary
- Professional attitude, appearance, and demeanor
Qualification Standards:
- Bachelor’s Degree preferred / Some College required
- 1 – 2 years of Sales Experience (Inside or Outside Sales)
- Fluent Spanish Language skills are required
- Experience working with a manufacturer or distributor of technical components preferred
- Intermediate to advanced Computer skills (MS. Office Suite, CRM tools and Project Management Applications)
- Able wo work on Full time Hybrid Schedule 50/50
Salary Range:
60-70K