An excellent opportunity for an expert for high-tech systems with superior customer service skills.
- Technical education or relevant experience
- Troubleshoot electro-mechanical equipment
- Industries: Machinery, Automation
- 75% travel
- Remote in Phoenix, AZ
- Remote in Las Vegas, NV
INTRAVIS GmbH, founded in Germany in 1993, is one of the world market leaders for vision inspection systems for the plastic packaging industry. More than 200 employees as well as subsidiaries in Atlanta, USA and Shanghai, China in conjunction with several global service offices ensure worldwide customer satisfaction. INTRAVIS is a “hidden champion” with innovative technologies and continuous growth. For more information visit: www.intravis.com.
In the role of Field Service Technician, you will be the face of INTRAVIS and provide customer support for both installed systems as well as for new installations. You will diagnose, troubleshoot, repair and debug electro-mechanical equipment and take responsibility for continued customer satisfaction. This opportunity provides a lot of variety and exposure to different clients, territories and various industries with 75% travel. It is an attractive position for candidates who like the challenge of facing technical issues in front of demanding customers.
• Installation and commissioning of state-of-the-art vision inspection systems across the United States as well as international
• Maintenance and troubleshooting of equipment on customers’ request
• Training of customers worldwide
• Work with clients and assume responsibility for continued customer satisfaction; coordinate activities with customer
• Technical education or equivalent work experience
• 1-5 years field service experience with electro-mechanical equipment
• Strong customer relations skills and experience working in a service environment
• Proven self-starter who can work independently
• Spanish language skills are a plus
• Willing and able to travel approximately 75% of the time (domestic and international)
• Current driver’s license and passport
• Competitive compensation
• Excellent benefits program
• Innovative technologies
• Growing company, that is secure and stable