Field Service Technician

COMPANY
Our client is a global leader in trenchless pipe rehabilitation solutions. With more than 25 years of experience, our client combines German engineering excellence and KOB’s expertise in high-performance textiles to deliver innovative, durable, and eco-friendly systems for restoring drainage and wastewater pipes. Operating in over 30 countries, the company provides complete end-to-end solutions—from materials and equipment to training and on-site technical support. Joining our client means becoming part of a dynamic, quality-driven team that’s shaping the future of sustainable infrastructure repair.
POSITION
As a Field Service Technician, you’ll be the technical expert supporting our partners and clients across the USA and Canada. Your work will make a direct impact by delivering hands-on training and sharing your knowledge of trenchless rehabilitation systems.
KEY RESPONSIBILITIES
- Conduct on-site customer training sessions at partner and client locations across the USA & Canada.
- Provide on-site technical support at construction sites.
- Travel approximately 70% (home on weekends).
- Deliver professional technical consulting on the application of trenchless rehabilitation methods for sewer pipes.
WHAT YOU BRING
- Completed vocational training or equivalent professional experience, ideally in wastewater or construction technology.
- Strong communication and teamwork skills.
- Self-motivated, reliable, and able to work independently.
- Proficiency in English; additional language skills (e.g., Spanish) are a plus.
- Confident with standard PC applications and basic technical documentation.
WHAT WE OFFER
- Competitive compensation and benefits package.
- The opportunity to represent innovative, high-quality products made in Germany.
- A supportive company culture that values feedback and continuous development.
- Freedom to take ownership of your role and bring forward new ideas.
- A financially stable, growing company in a high-demand market.
- Comprehensive onboarding and technical training program in Germany.
- Work-life balance with weekends at home and normal working hours.