A crucial role in the US supporting advanced PLC & Servo Motion technology for packaging lines and associated support equipment for a well-established international manufacturer.

 

Summary

  • Location – Chicago area or remote based
  • Packaging Machinery Industry
  • Travel – up to 90% (USA and Canada)
  • International Work Environment

 

Company

Our client is a European privately-owned company, delivering customized flexible solutions for the constantly changing requirements of the consumer packaging industry. The US headquarters are in the Chicago Metro Area. The company focuses on Bakery, Chocolate, Ice Cream, and Frozen Food, providing full turn-key packaging lines starting from the individual unwrapped product and continuing to case-packing. Moreover, our client is continually striving for growth and success, while maintaining a strong, positive workforce with a vision to deliver state-of-the-art packaging automation by constantly investing in R&D, employee development, and enhanced production processes to achieve the highest customer satisfaction and innovative solutions.

Position

As a Field Service Engineer, you will have the opportunity to provide excellent service support for high-quality, high-tech PLC automated packaging machinery. Your superb customer service skills and ability to diagnose combined with problem-solving skills will positively impact the customers’ performance requirements and satisfaction while developing strong customer relationships.

After the initial training period, you will start operating in the field by traveling an average of 80% of the time working independently and with little supervision. During your trips, you will manage all onsite installation, repair, maintenance, and test tasks. When not traveling, you will support customers troubleshooting equipment through phone calls. Your responsibility will also include producing timely and detailed service reports, cooperating with the technical team and sharing information across the company.

 

The benefits and compensation include:

  • $60K-70K base salary + $20K bonus.
  • Health insurance with premium paid 100% by the employer.
  • Company 401K (or IRA) with a 3% match.
  • Yearly Performance Review.
  • Company credit card for all the expenses you have when traveling (plane ticket, rental car, hotel, lunch, dinner, etc.)

Profile

  • Electrical Engineering Degree or equivalent experience.
  • Previous experience in the packaging machinery industry is a huge plus.
  • PLC programming knowledge or experience is an asset.
  • Work effectively and efficiently with minimal supervision as well as in a team.
  • Ability to read, analyze, and interpret technical procedures. Ability to write professional reports and proofread.
  • Proficiency to use Microsoft Office suite to prepare and maintain various documents and reports.
  • Must be able to adapt well to change and be very organized with the ability to handle multiple tasks and prioritize them accordingly; exceptional attention to detail.
  • Must be capable of traveling as well as participating in various training and developmental opportunities.

 

 

For more information please contact: Gianluca Caragiuli