Field Service Engineer

Our client is a worldwide leader in solution for liquid food packaging. As a company, they follow through on their commitments to customers, suppliers and colleagues to deliver excellence. A career at this company opens the doors to a global business environment full of opportunities for unrivalled growth where you can make a real difference. The company fosters teamwork, developing innovative and sustainable packaging solutions for all types of beverages and their bottles are made of a strong, fully recyclable plastic material called PET benefiting our planet and creating a better life for people worldwide. To support their fast-growing US based office, our client is currently seeking to fill the position of Mechanical Field Service Engineer specialized in automation for fillers and blowers.

This is a remote position. Our client is located in Norcross, Georgia. Due to travel requirements, all remote candidates will be considered.

General Job Description:

The Field Service Engineer shall provide technical (electrical, PLC programming, mechanical, pneumatic, hydraulic) support to customers in North America. The position requires travel up to 90% and weekend travel is sometimes but not often required. The position also requires independent logical thinking, willingness to be a team player, accurate reporting of service work and documentation, and to work efficiently with little or no supervision with strong communications skills.

The successful candidate will have the following requirements:

Key responsibilities:

• Perform a complete on site customer machine installation and start up
• Diagnose technical problems and provide customers with resolution
• Diagnose complex technical problems and perform on-site repair
• Communicate effectively with customers and company team members
• Document in detail problem resolution
• Ability to troubleshoot and repair mechanical, electrical, pneumatic or hydraulic components.
• Ability to troubleshoot and repair Allen Bradley, Siemens, or B&R programmable logic control systems.
• Ability to train operators and maintenance personnel on machine operations, troubleshooting and preventive maintenance
• Ability to work with little or no supervision
• Occasionally other duties outside the service department as needed
• Willingness to travel overseas for training (primarily France, Italy, or Canada)

Future Growth

Our client is looking for someone willing to work as a Mechanical Field Service Engineer over the next 3-5 years.

Key Requirements:

• Minimum 2-year technology or engineering degree is preferred but not required.
• 3 – 5 years of experience as a field service engineer with automated machinery
• Strong ability to troubleshoot and repair mechanical, electrical and automation issues with filler and blower machinery.
• Ability to understand and navigate through PLC and servo motor drive control software
• Knowledge of PLC programming
• Ability to comprehend and demonstrate mechanical assembly and troubleshooting techniques
• Ability to perform manual assembly of basic machine components and or subassemblies
• Ability to read mechanical drawings and electrical schematics
• Ability to effectively communicate in writing using written text, mechanical and electrical drawings, diagrams and machine schematics to describe a problem or suggested improvements
• Must have a valid passport or be eligible to obtain one
• 100% travel, primary focus on installations and in field service work

Our client offers OSHA 10 training certification and a safe work environment in an easily accessible location in Norcross, Georgia.